Streamline speech transcription and reduce errors with next-generation automatic speech recognition

Companies that deliver voice customer experiences using legacy ASR engines continue to face costly errors due to poor accuracy, time-consuming processes to train the system to recognize specific words and phrases, and than hard-to-distinguish local accents and dialects. These issues can stop customer service in its tracks. What is the fix? A state-of-the-art voice engine with an end-to-end neural network to create dynamic and cost-effective voice experiences at scale to serve a more diverse user base.

Download this eBook to learn how next-generation ASR engines:

Achieve above-average transcription accuracy at 98.7%

Reduce word error rates by up to 52%

Reduce English dialect errors by more than 2x

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