Dialpad named to Inc. 2021 Best in Business List in Business Products
The annual list recognizes 147 private companies having an extraordinary impact on their industries and society
SAN FRANCISCO, December 07, 2021– (BUSINESS WIRE) – Dialpad Inc., the industry leader in AI-powered communication and collaboration, has been named in Inc.’s 2021 Best in Business list for enterprise products. The Best in Business Awards from Inc. reward companies that have gone above and beyond to have a positive impact. The list, which can be found in the December 14 issue of Inc. magazine, recognizes private American small and medium-sized businesses that have had an exceptional influence on their communities, industries, the environment, or society as a whole.
“We knew the future of work was hybrid and we had that vision in 2015 when we registered the ‘Work from Anywhere ™’ brand, the pandemic only accelerated the transition. As hybrid and remote work becomes the norm, communicating with a distributed workforce needs to be elegant, streamlined and beautiful, ”said Craig Walker, CEO and Founder of Dialpad. “We also have a core principle of ‘doing the right thing’ at Dialpad, so improving business communications and improving hybrid work is essential for us. “
Dialpad’s mission to revolutionize business communications is to enable businesses to unify different methods of communication in a mobile-friendly way. With Dialpad, users can rely on one app for all business communications – staying productive from anywhere in today’s age of hybrid remote working. As the only provider of a truly unified Communications as a Service (TrueCaaS ™) experience and a regular launch of new features in 2021, Dialpad continues to focus on improving the hybrid work experience for everyone.
“What started for us during the pandemic as an effort to showcase businesses that were helping the community has grown into recognition of the social, environmental and economic impact,” said Scott Omelianuk, editor-in-chief of Inc. This year’s roster is made up of caring change makers, and they put the best of their business in the people and communities around them. “
Dialpad’s positive impact on the community over the past 12 months ranges from its contribution to the Indian Language Automatic Speech Recognition (ASR) community to its support of the National Juneteenth Observance Foundation. Multilingualism for Natural Language Processing (NLP) is a growing challenge in the ASR community, especially for low-resource languages in emerging markets. The Dialpad India team surpassed the benchmarks of the Multilingual and Code-Switched ASR Challenge for Low-Resource Indian Languages and successfully trained multilingual ASR models in six Indian languages. The research carried out will prove useful in universities and commercial industries.
Dialpad was selected by the National Juneteenth Observance Foundation to support its mission to make Juneteenth a nationally recognized holiday. The National Juneteenth Observance Foundation was able to leverage Dialpad’s calling and conferencing capabilities to help pass Juneteenth legislation. In addition, the foundation uses Dialpad to record and transcribe oral accounts of historical figures to ensure that their important stories can be passed on to future generations. With Dialpad powering the organization’s voice and video communications, the National Juneteenth Observance Foundation successfully helped pass the Juneteenth National Independence Day Act.
Rather than relying on quantitative criteria related to sales or financing, the publishers of Inc. reviewed the company’s accomplishments over the past year and noted how they have made a positive difference in the world. Inc. then selected winners in over 49 different industries – from finance and software to engineering, fashion and more. – and in categories based on age and income. The pool of nominations was extremely competitive, with around 2,700 nominations and a single-digit acceptance rate – a huge success for these accolades in year two of the list. Winners for Gold, Silver, Bronze and Overall Excellence in all industries and categories are featured online at inc.com/best-in-business.
About the telephone keypad
Dialpad is the global leader in AI communications for businesses, transforming the way the world works together. Dialpad customers benefit from truly unified business and customer communications, including a cloud-based enterprise phone system, text and team messaging, video meetings, and the most advanced AI-powered contact center to the world, all in one beautiful app. More than 7,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere, including Motorola Solutions, Netflix, T-Mobile, Twitter, Uber and WeWork. Visit www.dialpad.com for more information and to request a demo.
About Inc. Media
The world’s most trusted business media brand, Inc. gives entrepreneurs the knowledge, tools, connections and community to build great businesses. Its award-winning cross-platform content reaches over 50 million people each month across a variety of channels, including websites, newsletters, social media, podcasts and print. Its prestigious Inc. 5000 list, produced annually since 1982, analyzes company data to recognize the fastest growing private companies in the United States. The worldwide recognition that accompanies inclusion in the Inc. 5000 empowers these founders to engage with their peers in an exclusive community with the credibility needed to drive sales and recruit talent. The Associate Inc. 5000 Conference is part of a highly acclaimed portfolio of bespoke events produced by Inc.
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